Terms and Conditions

The use of this website constitutes your acknowledgement of, and consent to abide and be bound by, the following Terms and Conditions and as per the current regulations and laws of the United Kingdom. If you do not agree with our Terms, Conditions, and Privacy Policy, please do not use this website.

In an effort to better serve you we will keep these Terms, Conditions, and Privacy Policy under review to ensure they remain relevant and useful for all parties. In principle we will collect and/or retain only the data which is required to fulfil our obligations to you in relation to your requests.

PRODUCTS

Payment Methods

All online purchases through this website are processed through Squarespace ecommerce and offer a selection of the payment methods offered by that platform.

For alternative payment methods, please contact us directly by email or our contact form.

Shipping

We aim to ship orders within 5 business days.

Delivery times will depend on your location and available carrier services.

Current Royal Mail Standard and Royal Mail International Tracked services are used for all shipping, unless otherwise specified. The Royal Mail shipping fees are based on the weight and dimensions of the package and the destination country.

For expedited delivery or private courier options, please contact us directly.

* Duty and/or Import Tax for international orders:
The delivery addressee is responsible for payments due for duty or tax. We are not able to calculate or estimate what may be due, as this is calculated by the imported country of the delivery address.

Returns

We hope that you will be happy with your purchase, however if you wish to return your order for any reason you are welcome to do so within 28 days of receipt for an exchange or refund of the price paid for the product (shipping not included.)

Shipping fees cannot be refunded.

Items must be returned in their original packaging, unopened, unused, and in saleable condition, except where the item is damaged or faulty.

To return your item

1) Notify us by email specifying your order number, reason for return, and your name and address.
2) We will reply to your email with a return address for you to send the item(s). Please include your name, address, and order number in the package. We advise that you retain proof of postage. If you require an exchange, please include details of the replacement product.

Refunds will be processed within 14 days of receipt of goods. The cost of returning an item must be borne by the customer and will only be refunded in the case of damaged or faulty items or where an item was sent in error.

If you have any questions about our products, delivery options, or returns, please contact us via email or our contact page.

IN-PERSON WORKSHOPS & COURSES

Ewan Clayton reserves the right to cancel, change, or alter any workshop/course listed at any time for any reason.

If a workshop/course is cancelled by Ewan Clayton all fees paid, including deposits, will be refunded. We take no responsibility for any other costs incurred by the student including, but not exclusively, any related supplies, travel, or accommodation costs. Please confirm directly before making travel arrangements.

If you would like to cancel a registration for a workshop/course, refunds will only be issued for refundable workshop/course fees paid. Deposits are non-refundable. We take no responsibility for any other costs incurred by the student in addition to the refundable workshop fee paid, including, but not exclusively, any related supplies, travel, or accommodation costs. Please confirm directly before making travel arrangements.

ONLINE WORKSHOPS & COURSES (LIVE)

Online Workshop & Course Delivery: All our Online Workshops & Courses are delivered online using third party platforms. Please see the relevant websites for their terms & conditions. We do not deliver physical products in the post. We will send you an email with the platforms we are using and a URL of the classroom / video meeting you need to log in to. This email is sent to the email address you used to register for the class and will be sent at least an hour before class begins.

Your email address will be stored on our website to facilitate access to the online course. We will not share this data. If you would like the data we hold about you to be deleted at anytime, please get in touch via the contact page.

Sharing: By purchasing an online workshop or course, you are purchasing a single license for a specific course, for your individual use only. Content assets, including videos and images, cannot be shared.

Materials: Physical course materials and supplies are not included in the cost of the course.

Refunds: If a workshop/course is cancelled by Ewan Clayton all fees paid, including deposits, will be refunded. We take no responsibility for any other costs incurred by the student including, but not exclusively, any related supplies or online access costs.

If you would like to cancel a registration for an online workshop/course, all deposits are non-refundable. You can request a refund for the balance at any time up to the start time of the course.

No refunds any portion of course fees after the class has begun.

To request a refund for an online workshop or course (excluding deposit when applicable):

Notify us by email specifying your order number, reason for refund request, and your name and address. We will reply by email within 5 business days.

All Refunds will be processed within 14 days of our reply to the original form of payment.

If you have any questions about refunds, please contact us via email or our contact page.

E-COURSES & LECTURES

E-Course & Lectures Delivery: All E-courses and Lectures are delivered online using third party platforms. Please see the relevant websites for their terms & conditions. We do not deliver physical products in the post. We will send you an email with instructions for accessing the digital content. This email is sent to the email address you used when making the purchase.

Sharing: By purchasing an e-course or lecture, you are purchasing a single license for a specific course, for your individual use only. Content assets, including videos and images, cannot be shared.

Materials: Physical course materials and supplies are not included in the cost of the course.

Refunds: There are no refunds for any portion of e-course and/or lectures.

LEGAL NOTES

Contents presented in Ewan Clayton's website are protected under the laws of copyright, patents and intellectual property rights and are accessible by user for personal use only; in no case can they be reproduced, in full or partially, or used in profit-making business, or to profit in any way. Ewan Clayton reserves the right to prosecute with legal action against those who make improper use of website's material. If you believe any website content is being used outside of these limitations, please contact us directly by email or the website contact form.

Information contained in Ewan Clayton's website is provided in good faith and Ewan Clayton believes it to be accurate. In no event shall Ewan Clayton be liable for direct or indirect damage caused by use and consultation of website.

The information contained in this website may include technical inaccuracies or typographical errors.

Information may be changed or updated without notice.

Ewan Clayton can change, add, or delete any part of the website without notice.

Ewan Clayton is not in any way responsible for created or published material on third party websites with whom Ewan Clayton's website has an internet link.
If users decide to visit any linked site from Ewan Clayton's website, they assume the risk and it is their own responsibility to take all measures against viruses or other destructive elements. Internet links to other sites does not imply that Ewan Clayton promotes or is affiliated with any other Company.

Ewan Clayton does not guarantee that the website is free of viruses or errors and is not liable for damages suffered by user due to these elements.

Ewan Clayton respects your right to privacy.

Overall we collect information in order to provide you with the best service possible; to understand and fulfil your needs in an accurate and timely manner. The following information describes how we store and use your personal data. It informs you of our policies regarding the collection, use and disclosure of this data. The information we hold about you will depend on our relationship with you and so you may not find all sections relevant.

This Privacy Policy is in compliance with EU’s new privacy law, the General Data Protection Regulation (GDPR), which came into effect in the UK on May 25, 2018. This law gives you more control of your personal data and greater transparency around how it is used. This policy applies to information held about our contacts and prospective contacts, suppliers and prospective suppliers, artists and all other persons about whom Ewan Clayton holds information. By 'information' we mean personal information about you that we collect, use, share and store.

Keeping your personal data safe has always been important to us and we welcome the new GDPR as an additional layer of security for us all.

We will never sell personal data. We will only share data with a third party, such as a mailing company, when it is required to fulfil our obligation to you.

Personal data processing holder: Ewan Clayton, 15 Sillwood Road, Brighton, BN1 2LF, UK

The policy does not apply to other websites that may be accessible through our links, for which Ewan Clayton is not responsible in any way.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device; Web pages you visited prior to coming to this website; Your IP address.

This information may also include details about your use of this website, including: Clicks; Internal links; Pages visited; Scrolling; Searches; Timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

For Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including: Information about your browser, network and device; Web pages you visited prior to coming to this website; Web pages you view while on this website; Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: Information about your browser, network, or device; Information about this site and the page you’re viewing on it; Your IP address.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the online Squarespace Help Center.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: Billing and shipping address; Details relating to your purchase (for example, your shirt size); Email address; Name; Phone number.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your: Billing and shipping address(es); Details about your orders (for example, your shirt size); Email address; Name; Phone number.

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may email you with messages about your order or account activity. For example, we may email you to tell you that: You’ve created a customer account; Your customer account password has been reset or updated; You’ve made a purchase; Your order has shipped.

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Form Submission

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

If you have any questions about your privacy that are not addressed here, please contact us by email or our contact form.

CHANGES TO THE TERMS & CONDITIONS

These Terms and Conditions are effective as of 15 February 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Terms and Conditions at any time and you should check these Terms and Conditions periodically. Your continued use of the Service after we post any modifications to the Terms and Conditions on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms and Conditions.

Last updated: 15 February 2023